DLN Renovations & Landscaping (“DLN,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect when you contact us or submit a request through our advertisements and lead forms (including forms hosted on Facebook and Instagram), how we use it, and the choices you have. By submitting a form or contacting us, you agree to the practices described below.
Information We Collect
When you complete one of our lead forms or contact us, we may collect:
- Contact information — your name, phone number, and email address.
- Request details — the service you are interested in, your timeline, your ZIP code or service location, and any description of the tree or job you provide.
- Form responses — answers to the multiple-choice questions in our lead form.
We do not ask for or knowingly collect sensitive personal information such as Social Security numbers, financial account numbers, or health information through our lead forms.
How We Collect It
We collect information directly from you when you submit a lead form or otherwise reach out to us. Some of our forms are hosted on third-party platforms such as Facebook and Instagram (Meta). When you submit a form on those platforms, the information you provide is shared with us in accordance with that platform’s own terms and privacy policy. We encourage you to review Meta’s Privacy Policy for details about how it handles your data.
How We Use Your Information
- To contact you about your request and provide a free estimate or quote.
- To schedule and perform the tree or property services you ask about.
- To respond to questions and provide customer support.
- To send you relevant follow-ups, offers, or service information (you may opt out at any time).
- To keep records and improve our services and advertising.
Calls, Texts & Messaging Consent
By providing your phone number and submitting a form, you agree that DLN Renovations & Landscaping may contact you by phone call, text message (SMS), or email regarding your request and our services. Message and data rates may apply, and message frequency may vary. Consent to receive marketing messages is not a condition of any purchase. You can opt out of text messages at any time by replying STOP, and you can ask to be removed from our contact lists by emailing or calling us using the details below.
How We Share Information
We do not sell your personal information. We may share it only with:
- Service providers who help us operate our business (for example, scheduling, CRM, or communication tools), bound to protect your information.
- Advertising platforms such as Meta, only as needed to operate and measure our ads.
- Legal authorities when required by law or to protect our rights, safety, or property.
Data Retention
We keep your information only as long as needed to respond to your request, provide services, meet our legal and business obligations, and as permitted by law. You may request deletion of your information at any time using the contact details below.
Your Choices
- Opt out of marketing emails by using the unsubscribe link or contacting us.
- Opt out of text messages by replying STOP.
- Request access to, correction of, or deletion of your personal information by contacting us.
Data Security
We take reasonable administrative, technical, and physical measures to protect the information you provide. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Children’s Privacy
Our services and forms are intended for adults. We do not knowingly collect personal information from children under 18. If you believe a child has provided us information, please contact us so we can remove it.
Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top reflects the most recent changes. Continued use of our forms or services after an update constitutes acceptance of the revised policy.
Contact Us
DLN Renovations & Landscaping
Service area: New York
Email: [email protected]
Phone: +19147550217
Website: dlnlawncareandlandscaping.com
